In accordance with the Law on the Protection of Personal Data No. 6698 ("KVKK"), we would like to inform you about the processing of your personal data. This disclosure text has been prepared to inform you about your personal data processed by Cihangir Dental Clinic, the purposes of processing this data, legal grounds, and your rights.
1. Data Controller
Data controller under KVKK:
Cihangir Dental Clinic
Kılıçali Paşa Mah. Defterdar Yokuşu Sok. 48/4, 34433 Beyoğlu/Istanbul
Email: [email protected]
Phone: +44 7508 734828
2. Processed Personal Data
Your personal data in the following categories is processed:
Contact Data
- Phone number
- Email address
- Address information
Health Data
- Appointment information
- Treatment requests
- Patient notes (if any)
Note: Within the scope of special category personal data.
Transaction Security Data
- IP address
- Cookie information
- Log records
3. Purpose of Processing Personal Data
Your personal data is processed for the following purposes:
- Fulfillment of appointment requests and management of appointment processes
- Maintenance of patient records and storage of patient information
- Provision of medical services and management of treatment processes
- Response to your contact requests
- Provision of information about our services
- Fulfillment of our legal obligations
- Protection of patient rights
- Ensuring website security and preventing misuse
- Statistical analysis and reporting
4. Legal Grounds for Processing Personal Data
Your personal data is processed based on the following legal grounds:
KVKK Art. 5/2-a
Explicit consent: You have given your explicit consent by filling out appointment and contact forms.
KVKK Art. 5/2-c
Being directly related to the establishment or performance of a contract: Data necessary for the provision of appointment and treatment services.
KVKK Art. 5/2-e
Fulfillment of legal obligation: In accordance with health legislation and other legal regulations.
KVKK Art. 6/3
Special category personal data: Health data is processed for the purpose of protecting public health, maintaining confidentiality obligations, and conducting medical diagnosis, treatment, and care services.
5. Transfer of Personal Data
Your personal data may be transferred in the following cases:
Domestic Transfer
Service providers (hosting, email, analytics) and authorized institutions as required by legal obligations.
International Transfer
International service providers used for website hosting and analytics services. These transfers are made in accordance with KVKK Art. 9.
6. Retention Period of Personal Data
Your personal data is retained for the period required by the processing purpose:
- Appointment and patient records: 10 years in accordance with Turkish Medical Association and Ministry of Health regulations
- Contact data: 1 year from the last contact
- Technical data: 2 years
- If there are legal retention obligations, these periods may be extended according to legal regulations
7. Your Rights Under KVKK
Under KVKK Art. 11, you have the following rights:
Right to Learn
To learn whether your personal data is being processed
Right to Request Information
To request information if it has been processed
Right to Learn Purpose
To learn the purpose of processing and whether it is used in accordance with its purpose
Right to Transfer Information
To know the third parties to whom personal data is transferred domestically or abroad
Right to Correction
To request correction if it has been processed incompletely or inaccurately
Right to Deletion/Destruction
To request deletion or destruction in accordance with KVKK Art. 7
Right to Notification
To request notification of correction, deletion, and destruction processes to third parties to whom personal data has been transferred
Right to Object
To object to the emergence of a result against you by analyzing the processed data exclusively through automated systems
Right to Compensation
To request compensation for damage in case of damage due to unlawful processing of personal data
8. Method of Exercising Your Rights
To exercise your rights under KVKK:
- By email: You can send your application to [email protected]
- Written application: You can send your written application to Kılıçali Paşa Mah. Defterdar Yokuşu Sok. 48/4, 34433 Beyoğlu/Istanbul address
- Identity verification will be performed in your application
- Your application will be responded to within 30 days at the latest
Detailed information for KVKK applications is available on our Privacy Policy page.
9. Right to Complain
You can submit your complaints regarding the processing of your personal data to:
- Personal Data Protection Board (KVKK)
- KVKK Contact: www.kvkk.gov.tr
- Your complaints will be evaluated by KVKK
10. Contact
For your applications and questions under KVKK:
Email: [email protected]
Phone: +44 7508 734828
Address: Kılıçali Paşa Mah. Defterdar Yokuşu Sok. 48/4, 34433 Beyoğlu/Istanbul
